Frequently Asked Questions (FAQ) : SOTA Travel

Been visiting SOTA and browsing through our offerings? Has your interest been piqued yet? Want to know more about how you could land your dream holiday deal and more? Allow us to clue you in with this FAQ.

BOOKING ENQUIRY & PURCHASING A PACKAGE

Q : How do i purchase a package?

You can purchase a package either by submitting a booking enquiry to the agents or purchase directly at the 'Buy Now' button. A booking enquiry can be done by three different ways.

If you are already a SOTA Passport holder, you can make booking enquiry by logging in your SOTA Passport Email address and Password.
Click here
if you have forgotten your SOTA passport password.
If you are a first time user,
Click here
to sign up as a SOTA Passport holder.
Alternatively, you can create your SOTA Passport by using your Facebook account .
You can also proceed without signing in without being a SOTA Passport holder.

Q : How do i know if my booking enquiry has reached the agent?

Upon submitting your enquiry, you will receive an acknowledgement email to confirm receipt of your enquiry. Simultaneously, our agent will also be notified of your enquiry via email. Once they received the notification they will login to the system and reply to your enquiry. The agent will contact you within 2-3 days via email or phone.

Q : What should i do if i have not received any response to my enquiry?

Please login to the system and submit your enquiry again. Alternatively you may want to try our FastQuote whereby your enquiry will be generated and submitted to multiple agents.

Q : How can i view all my booking enquiries online?

You can view all enquiries made by logging in to your SOTA passport. You are required to enter your registered email and password. You can just login here to access your enquiries and click here if you have forgotten your SOTA passport password.

FASTQUOTE

SOTA PASSPORT SIGN UP

Smart Tips

Don't drink the water in Phuket. The pineapple Juice is cheaper
When in doubt, follow the crowd.
Save space on undergarments, bikinis and speedos' are the way to go.
Carry condiments on-the-go. Stock up on sauce packs from fast food outlets.
Lunch like a king, dine like a pauper. Lunch sets usually go for half price.
Save time,shower together.
In the jungle, keep salt close. And leeches away.
Travel with an empty bag.
Loose change is the master currency for thrift shoppers.
Dress down at flea markets. Standing out only gets you a higher price list.
Skip the hunt for wireless spots. Get a daily Internet pass.
Get lost. It wouldn't be a travel experience otherwise.
Be your own tour guide.
Your hotel name card is your way home.
Remember your meds. Stay prepared with basic first aid.
It's OK to be a receipts hoarder. Big purchases may get you a tax refund.
Travel in your pyjamas.
Kids travel better when they're asleep.
Don't leave home without telling, unless of course, you're eloping.
Swipe (only) in case of an emergency,